DTDC Courier Consigment Tracking via Online and SMS

DTDC Courier Tracking

DTDC is a India based company which has grown to be the industry leader in the courier and freight transportation business in India. It has evolved over time to become an international business spreading across 240 global locations.

Its range and quality of services has helped it reach the pinnacle of the industry in India since it started off 26 years ago in 1990.  You can also check the DTDC location finder here in detail.

The DTDC Courier company in India

Services offered

They offer domestic and international courier and shipment services and also offer air cargo solutions in India. Their kitty of offerings include air express delivery services, air cargo, courier services, surface (raod and railways) cargo, and excess baggage shipment services. Intra-city courier services are also oferred through affiliates and franchisees.

DTDC customers

Their clientele includes industry verticals like telecommunication, IT, manufacturing, banking, FMCG companies. Their services are also extensively used by consumer durables, healthcare, automobile, and textiles industries. These services are also offered to customers in USA, UK, Hong Kong, Singapore, the UAE and neighboring countries like Bangladesh, Sri Lanka, Nepal, and Bhutan.

 

DTDC offices in India

It is headquartered in Bangalore with offices in Mumbai, Delhi, Kolkata, Ahmedabad, Chennai, Cochin, Hyderabad, Mumbai, and Pune.

Recent awards and accolades

When it comes to winning awards and accolades,they lead the pack, recipient of the Best Franchisor Award by Franchisor India for the eighth timeand for the third consecutive time, theCIO 100 award. They were also awarded the Asia’s Most Promising Brand award for 2012-13.

Focus on quality

One of the main reasons why DTDC enjoys the confidence of such a large customer base is its focus on providing quality service to its customers. It is an ISO 9001:2008 certified company. Its main focus is on timely and secure delivery of consignments.

DTDC’s use of technology

To stay on the forefront of the race for supremacy in its field, DTDC uses a completely integrated information systems management system through the use of ERP even with its partners and franchisees. For proper tracking of consignments they use sophisticated GPRS systems and their website is completely equipped with end to end functionality for customers, franchisees and allied partners. For warehousing they employ the best modernized facilities to ensure secure and systematic handling of customer’s goods. Efficiency for handling employee’s issues is ensured by using the latest human resources management system and finally a help desk for customers ensure timely and effective communication with their customers for their issues and queries.

How to track your courier?

Consignment tracking works like a dream with DTDC. The customer can choose from various options to suit his convenience including telephone help, sms tracking, email tracking, online tracking on the DTDC website  or regular customers can even go in for the e-tracker, a back to back integration with the customer’s back-end systems.

The DTDC courier tracking is easy, just follow this link that will open a a new page where you can find below similar screen.

Online tracking system of DTDC

Now you have to enter the AWB or the consignment number in order to check the status of DTDC courier. Enter the number and click on track, it will show the result on the same page.

Courier Tracking via SMS

The DTDC do provide SMS option to check the status of courier.

Just type this: ‘DTDC<space>Consignment Number‘  and just send it to 9845324040

Customer Support

They have an exhaustive list of offices and their respective telephones for their customer’s convenience and these are listed at

Their corporate office is at DTDC House on number 3 Victoria Road in Bangalore, the PIN code being 560047. If you want to call them use the customer service phone number for your location or region or use the numbers of the corporate office  080-25365032 and 25365039, the facsimile number being  080-25514461.

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